Regents Court awarded top marks in Mystery Shopping Exercise!

When “Financial Adviser” newspaper decided to test a sample of four mortgage firms in the Wolverhampton area, they picked Regents Court as one of the (unwitting) participants and awarded us the top mark! The National newspaper selected three independent companies and one Building Society, then rang each organisation, posing as a new client looking for advice. They awarded marks according to Telephone manner Relevant qualifications Payment method Guidance provided Email/web presence Knowledge We scored 31/35, the highest mark, the lowest …

Regents Court awarded top marks in Mystery Shopping Exercise! Read More »